Privacy Policy

Last updated: 26th August, 2024

Welcome to Same Item Multiple Board, an application available on the Monday.com Marketplace that allows you to duplicate and synchronize items (tasks) across multiple boards on the monday.com platform, including, without limitation, posting updates on the same item on different boards, sharing selected columns with other boards, sharing specific items and columns with client-facing boards for transparent communication and updates, client management, team collaboration, and custom workflow creation (the “Application” and the “Services”, respectively). The Application and the Services are operated under the brand Pioneera.io, which is owned by Alayof Digital Ltd. (the “Company”, “we”, “us” and/or any other first-person referral herein).
This document constitutes the privacy policy (the “Policy”) which governs the use of the Application and the Services and describes our practices regarding the collection, storage, use, processing, disclosure and securing of the information we collect from and relating to you when you use the Application and the Services. This Policy applies to the Services, as well as to any electronic communications exchanged between us with respect thereto.
Please read this Policy carefully and make sure that you fully understand it and agree to its contents. By accessing, installing, or using the Application and the Services, you agree to be bound by this Policy. You may not use the Application and the Services if you do not agree to the Policy.
This Policy supplements the Application's general Terms of Use (the “Terms of Use”) currently available at: https://sameitem.pioneera.io/terms-of-service. Unless otherwise defined herein, all capitalized terms defined in the Terms of Use shall have the same meaning herein.

General

‍We will not collect or use personal data for purposes other than those described in this Policy.
You are not legally required to provide us with any personal data and may do so (or avoid doing so) of your own free will. If you do not wish to provide us with your personal data or to have it processed by us or any of our Service Providers (defined below), please avoid any interaction with us including using our Services.
Note that those aspects of this Policy which are mandated by the EU General Data Protection Regulation (the “GDPR”), in particular any rights (such as Data Subject rights detailed below) and duties conferred by GDPR, will apply only to the extent that the GDPR applies. Capitalized terms not otherwise defined herein take their meaning in GDPR.
For the purposes of this Policy, 'personal data' shall mean any information relating to a natural person who can be identified by reference to such data, or as defined by applicable privacy laws. Such personal data does not include anonymized data kept in such a manner that it may not, under reasonable means, be used to identify its subject(s).
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What kind of data do we collect, and how do we collect it?

​Information collected during your use of the Application

To enable the Application to function correctly, we require access to certain information contained on your monday.com boards (the purpose of which is described on the monday.com website, currently available at: The basics of a board – Support (monday.com)) (the “Boards”), which may contain personal data, as was explicitly approved by you when installing the Application through the monday.com Marketplace, as follows:

When you use the Application to effectuate the duplication of any item on any Board (and subject to your granting us with the requisite authorizations), we collect and process the following information from your monday.com account:
The duplicated item’s data.
The name of the Boards on which you duplicated items.
The name of the Workspace associated with each Board.
Any information associated with the item and presented in the various columns on the relevant Board (e.g., the task and task name, task owner’s email address, and any additional columns).
If you add new columns regarding such an item on the relevant Board, we can detect the addition of such new columns and their respective names. However, we do not have access to the content of such newly added columns.
General information about your account.
Your account’s tags.
Updates and replies that are visible to you.
Profile information of your account’s users.
Existing Webhooks configuration.
Your workspace data.

When you install the Application through the monday.com Marketplace, we collect the following personal data from monday.com: your name, email address, monday.com Account URL, and monday.com Account ID, whether or not the user that installed the Application is an admin, and your monday.com username,. Additionally, we collect non-personal data such as whether you are an admin on the monday.com Account and, if applicable, the number of users on the admin account.

Please note that if the Boards’ name and/or the duplicated items and their associated columns contain personal data of your end-users and/or clients and/or any of your employees, contractors, or representatives (the “Associated Individuals”), you hereby represent and warrant to us that: (i) you possess the requisite authority to provide and grant access to information regarding Associated Individuals; (b) you have obtained all necessary consents, permissions, and authorizations from Associated Individuals for our access to and use of their personal data as described herein.

For the avoidance of doubt, other than the aforementioned information regarding the items, we don’t have access to any other information contained within your monday.com Account or Boards.

While we have access to the monday.com account information specified above to enable the Application’s functionality, we do not retain or store any data beyond what is necessary for the Application to perform its intended functions and providing you with the Services.

Information provided by You

You may give us personal data about you when you provide us your contact details or when you communicate with us by phone, e-mail, live chat (via our website (available at: https://sameitem.pioneera.io/en/) (the “Website”) or through the Application dedicated tab on monday.com). The information you give us may include your name, address, e-mail address, phone number, occupation, company name, and other personal data you choose to provide. We may monitor and record phone calls, e-mails, live chats, or other communications between you and our representatives.
You may grant us full access to your Boards, including their content, so that we can provide you with Application support. This access is granted solely by your explicit affirmative action through your monday.com Account.

‍Information we collect about You

When you use the Application or use the Services, we may automatically receive and record information from your device and browser, including your Cache information, your country, regional and language settings, device model, operating system, mobile carrier and software and hardware attributes.
‍In addition, we may automatically collect and store the following information for statistical purposes: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, operating system and Application; information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Services (including date and time); page response times, download errors, length of visits to certain pages, page interaction information.
‍Information collected via Cache: We use Cache on the Application. For more information, see section 8 below.
We may also collect non-personal data consisting of technical and aggregated usage information. We shall gather non-personal information to examine our customers’ interactions with the Services.
Sensitive personal data: We do not intentionally collect sensitive personal data (for example, information revealing race, ethnic origin, political opinions, religion, medical data, etc.), and we ask our customers not to provide us with such information.

Limitation of Personal Data Collection

The personal data we collect in connection with the Application and the Services is strictly limited to the information described above. We do not access or collect personal data beyond what is explicitly outlined herein.
However, you hereby acknowledge and understand that your personal data is also collected, stored, and processed by monday.com on which our Application operates. The collection, use, and storage of personal information by monday.com are not under our control or responsibility and are subject to monday.com privacy policy and any other relevant policies of monday.com. We expressly disclaim any responsibility for the collection, use, or storage of personal information by the monday.com beyond the scope of the Services provided by our Application. For information regarding the collection, use, and storage of personal information by monday.com, please refer to the monday.com privacy policy, currently available at: https://monday.com/l/privacy/privacy-policy/.

The Legal Bases for Data Processing

We process personal data on different legal bases:
Consent; e.g., by using the Services, your consent to the collection and processing of your personal by us.
Where we have a legitimate interest, e.g., managing our business, or defending ourselves from claims, subject to such processing not overriding your own rights and freedoms;
Exceptionally, when necessary, in the public interest, for example when law enforcement agencies request information to investigate a crime.

For what purpose do we collect data?

We collect and process your data for the following purposes:
To facilitate, operate and provide you with the Services and use of the Services and to carry out our obligations arising from any contracts entered into between you and us.
To communicate with you for the purposes of allowing you to use the Application and/or Services or in connection therewith.
To operate the Services and provide the Services and guarantee their use and improvement, including responding to support requests and other inquiries about our Services, sending notifications about changes to our Services and provide information that is relevant to the use of the Services.
To develop, improve the performance of, and secure our Services.
To detect, prevent and otherwise thwart any malfeasance to our Services.
As necessary to comply with legal obligations that we or you are or may be subject to under any applicable law.
Make statistics on users of the Services.
Protect and enforce our rights, privacy and security, safety, systems, and property, or those of other persons, and resolve disputes.
To notify you about changes to our Services and provide information that is relevant to their use of the Services.
To support and enhance our data security measures, including for the purposes of preventing and mitigating the risks of fraud, error or any illegal or prohibited activity.
Notifications and Promotional Communications: Subject to your approval, we may send you notifications, messages and other promotional updates about new services, features and offerings, or any other information we think you may find valuable. We may provide such notices via pop-up messages through the Application. If you do not wish to receive such promotional communications, you may notify us at any time by sending an e-mail to support@pioneera.io, or by following the "unsubscribe" instructions contained in the promotional communications you receive. You hereby confirm and agree, that in the event of your unsubscribing as described herein, we may send you additional notifications, solely for the purpose of requesting feedback regarding your use of the Application.
In order to exercise our rights, and to defend ourselves from claims and to comply with laws and regulations that apply to us or third parties with whom we work.
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​Recipients of personal data

We may disclose certain personal data to the following recipients:

Third party service providers for operational and business purposes with respect to the Application or the Services, to enable the operation of the Application or Services and with other service providers who provide functions such as: customer management Applications, hosting service providers, analytics partners, security. Such service providers will be bound by law or contract to protect the personal data and only use it in accordance with our instructions.
Other third parties when it is required to satisfy applicable laws or to respond to a lawful request for information such as in response to a subpoena, including to law enforcement agencies and courts.
Our affiliated companies, which may use it only for the purposes listed in this Policy.
In the event that we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of Company's assets, your personal data may be among the assets transferred, subject to restrictions similar to those contained herein or as otherwise be required by applicable laws.
Where needed to support external auditing, compliance and corporate governance functions.

We may also use and disclose information that is not personal data. For example, we may publish reports that contain aggregated and statistical data about our Services. These reports also will not contain any identifiable information. We may also use third-party analytics tools regarding such non-personal data in order to create analytics and reports and examine our customers’ usage patterns.‍

Data Storage and Retention​

We may retain communications with you in order to process your inquiries, respond to your requests and improve the Services. We will retain your personal data only for as long as is reasonably necessary to fulfil the purposes outlined in this Policy and to maintain and expand our relationship and provide you with our Services and offerings; in order to comply with our legal and contractual obligations; or to protect ourselves from any potential disputes (i.e. as required by laws applicable to log-keeping, records and bookkeeping, and in order to have proof and evidence concerning our relationship, should any legal issues arise following your discontinuance of use).
Please note that except as required by applicable law or our specific agreements with you, we will not be obligated to retain your data for any particular period, and we are free to securely delete it or restrict access to it for any reason and at any time, with or without notice to you.

‍‍Cross-Territorial Data Transfers

​​We may store and process information in various locations throughout the globe, including through cloud services. The laws in such other countries may provide different data protection rights than the laws of your own country. In such cases, we will take steps to ensure a proper level of protection of personal data as required by applicable law. You agree to the transfer of your personal data to such other countries for the purpose of the processing as described in this Policy, including through cloud services.
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Cache

The Application may use cache – small data files that are stored in your electronic device through your web browser-to enhance its functionality and performance ("Cache"). Cache helps to load previously accessed data more quickly, improving your experience in using the Application.

We use Cache to ensure the Application operates efficiently and to improve your experience while using it, and only for the minimal amount of time needed for this purpose. You can clear the Cache in your device’s or browser’s settings, depending on how you access the Application. However, please note that clearing the Chache may impact your experience while using the Application and can affect the functionality and performance of the Application.

By continuing to browse the Application, you acknowledge and accept the use of Cache as described in this Policy.
Information Security

​​We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. These measures do not provide absolute information security. We therefore cannot guarantee, and you may not expect, that the Application and the Services will be immune to information security risks.
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Your Privacy Rights

 
​Where applicable under the provisions of the applicable privacy protection laws, you may have certain rights in connection with your personal data and how we handle it. Some of these rights may be subject to certain exceptions or limitations in accordance with applicable law. The following is a non-exhaustive list of certain privacy rights you may exercise:  ‍
Right to access your information - a right to obtain a copy of your personal data retained with the Company. You may contact the Company as provided below, and request to access the personal data we hold about you.  
Rectification - a right to rectify inaccurate or incomplete personal data or erase it, where applicable.
Deleting or restricting access to your personal data. You may request to delete or restrict access to your personal data. We may postpone or deny your request if your personal data is in current use for providing services or for other legitimate purposes, in which case we will let you know if we are unable to do so and why. ‍
Right to data portability.
Right to object to processing.
Right to lodge a complaint with a supervisory authority. ‍
If you have any concerns and/or question about how we process your data, you are welcome to email us at support@pioneera.io.  We will look into your request and endeavor, as reasonable, to resolve any concerns you may have. 
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Children

The Services and the Application are not intended for or directed towards children ("Minors", the definition of which may vary depending on applicable law). We do not knowingly collect personal data from Minors. If a parent or guardian believes that his or her child has provided us with personal data, they should contact us using the details provided hereunder.
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Changes to the Policy

This Policy may be amended from time to time. The amended version will be binding and effective as of the date it is published on the Application listing page in the monday.com Marketplace and on the Website. If you do not accept the amended Policy, you may not continue to use the Application.
If you have any questions about this Policy, please contact us at: support@pioneera.io

Updated on: 26/08/2024