🔧 My Columns Aren’t Syncing — Troubleshooting Guide

Are your columns not syncing between boards? Don't worry — this is one of the most common questions we get, and it's almost always easy to fix.

Below you'll find every known reason why columns may fail to sync in Same Item Multiple Boards, along with step-by-step solutions for each one.

At a Glance

1. SIMB Is Installed for One Workspace Only

If the app was installed for a single workspace, boards outside that workspace won't appear as available destinations — and syncing between them won't work.

How to fix it

1. Open the Apps Marketplace in monday.com.
2. Search for Same Item Multiple Boards.
3. Open the app and go to the App Management tab.
4. Check the installation scope:

• All Workspaces = fully enabled
• Specific workspace only = restricted

5. Switch it to All Workspaces.

This ensures SIMB can connect boards across your entire account.

2. Unsupported Column Type

Some column types aren't supported by SIMB. If a column type isn't on our supported list, it simply won't sync — even if everything else is set up correctly.

How to fix it

Check our list of supported column types and make sure your columns are compatible. If you're using an unsupported type, consider switching to a supported alternative.

3. Columns Don't Match Across Boards

For a column to sync, it must exist on all connected boards with:

• The same column name
• The same column type
• The same structure and settings

If a column is missing or doesn't match, SIMB will skip syncing that field.

How to fix it

Make sure all required columns exist on both the source and destination boards with identical names and types. You can use the Column Mapping window when adding an item to another board — it shows you exactly which columns match, which are mismatched, and which are missing.

For more details, see: How to Use Column Mapping

4. Managed Columns (Column Permissions)

If a column has column-level permissions turned on (a "managed column"), SIMB can still sync it — but only if the value being synced is allowed on both boards.

For example: Board A has a managed Status column that only allows "Done" and "Stuck." Someone sets the status on Board B to "Working on it." The sync fails — because that label isn't permitted on Board A.

How to fix it

1. Open both boards side by side.
2. Compare the allowed values on the managed column.
3. Make sure every value that could be synced exists on both boards.
4. Ensure label names match exactly — including spelling and capitalization.

For a full guide, see: Syncing Managed Columns (Column Permissions) Between Boards

5. No Edit Permission on the Destination Board

If you don't have edit access to the destination board, or if the board has restricted permissions, updates will fail silently — nothing will appear to happen.

How to fix it

Ask your admin or board owner to make sure you have:

• Edit permissions on the destination board
• Access to all connected boards
• The correct role for updating items

6. Webhooks Are Disabled or Broken

SIMB relies on webhooks to detect changes and sync updates. If a webhook gets disabled, deleted, or broken, items may stop syncing.

How to fix it

Reinstall or re-enable the SIMB webhook on the affected board. You can do this from Board Settings > Webhooks, or use the refresh option inside the SIMB Item View.

If webhooks keep misbehaving, reach out to our support team and we'll refresh them from our side.

For step-by-step instructions, see: How to Reinstall or Replace a Webhook Owner on a Board

7. Large Batch Operations

Syncing a very large number of items at once (for example, when duplicating many items in bulk) can trigger rate limits or cause partial syncing.

How to fix it

Try syncing items in smaller batches instead of all at once. If the issue persists, contact us and we can check the logs on our end.

8. Conflicting Automations

Heavy automation activity on the same items can interfere with SIMB updates, especially if multiple automations are triggering at the same time.

How to fix it

1. Pause related automations temporarily.
2. Test syncing again.
3. If the issue disappears, adjust your automation logic to avoid loops or overlapping triggers.

9. Board Performance Issues

Very large boards, cluttered structures, or too many active automations can slow down or interrupt sync performance.

How to fix it

• Archive items you no longer need
• Remove unused columns
• Reduce overlapping automations
• Split massive boards into smaller ones if possible

10. Use the Discrepancy Report

If none of the above helps — or if items partially synced and stopped mid-way — the Discrepancy Report is your best diagnostic tool.

It quickly highlights:

• Items that didn't sync
• Missing updates
• Mismatched columns
• Boards with missing data

How to use it

Open the SIMB Item View on any item, and run the Discrepancy Report. It's the fastest way to pinpoint exactly what needs attention.

Still Having Issues?

If none of the above solved your problem, we're here to help! Reach out to our support team and we'll take a look at your setup.

Updated on: 15/02/2026